Shipping policy
Shipping Policy
At The North Shore Luxury Closet, we know you're excited to receive your new piece. We carefully inspect and package every order to ensure it arrives safely and beautifully.
Processing Time
Orders are typically processed and shipped within 2–4 business days after your purchase is confirmed.
Business days do not include weekends or recognized holidays. During periods of high order volume or holidays, processing times may occasionally be slightly longer.
Delivery Time
Once your order has shipped, delivery typically takes approximately 2–4 business days, depending on your location and the shipping carrier.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order has shipped, tracking information will be provided so you can follow your package throughout its journey.
Please allow a short period of time for tracking information to update after your shipping confirmation is received.
Shipping Costs
Applicable shipping costs, if any, will be displayed at checkout before your order is completed. Any free-shipping promotions or eligibility requirements will also be reflected at checkout.
Shipping Address
Please carefully review your shipping information before submitting your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delivery Concerns
If you experience an issue with your order upon delivery, please contact us within 72 hours of confirmed delivery through our Contact page. Please include your order number and any relevant photographs or information so that we can review the situation and assist you.
Questions?
If you have questions about shipping, delivery timing, or an upcoming purchase, please contact us through our Contact page. We're happy to help.
The North Shore Luxury Closet